Saturday, January 12, 2008

Email Etiquette

I never realized how detrimental poor e-mail etiquette could be to a company or organization, simple one e-mail that does not include a disclaimer or that accidentally contains a virus or inappropriate racial or sexist comments could cause a libel case and cause the company to be sued. Maintaining proper etiquette and being aware of wording that may annoy or offend your customers and employees helps to maintain good customer satisfaction and employee moral. It is always better it implement company policies and place disclaimers to protect one’s company from future problems that may arise than to assume that the companies with which one communicates with don’t pay attention to such minor details.

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